
• Airline enjoying public confidence, corporation insists
By Chinedu Eze with agency report
Following
its take over of Arik Air over two weeks ago, the Asset Management
Corporation of Nigeria (AMCON) has scaled down the flight operations of
Nigeria’s premier carrier to less than 30 per cent of the its capacity.
However,
AMCON, in a statement yesterday, said public confidence in the airline
was gradually returning and commercial banks more willing to engage with
Arik Air.
But
AMCON’s statement contradicts reality. When THISDAY visited the General
Aviation Terminal (GAT) of the Murtala Muhammed International Airport
(MMIA), Lagos yesterday at 11.30 a.m., all the check-in counters of the once rowdy terminal were empty and totally bereft of passengers.
Instead, Arik ground staff were seen at their desks, waiting to attend to anyone willing to travel with the airline.
The
airline, which at peak periods operated 120 flights a day, now operates
about 15 flights daily with very low load factors, as passengers
continue to shun the airline since the intervention by AMCON.
THISDAY
learnt that of 28 operating aircraft in the airline’s fleet, only eight
are now in operation comprising the two Bombardier CRJ 900s, one
Bombardier Q400, and five Boeing 737s.
The Q400
is in a dedicated service with Chevron, effectively leaving the airline
with seven operating aircraft for commercial flights.
This has
forced Arik to cut back its domestic and regional operations, just as
the airline suspended its international service immediately AMCON
changed its management.
It was
also gathered that international financiers and other creditors of the
airline have concluded plans to sue the federal government after 30 days
of AMCON’s intervention in the airline.
A source
with the airline said that the creditors are consulting their lawyers to
collectively file a class action suit against the government for the
airline’s failure to honour its international obligations.
Inside
sources further maintained that Arik’s workers who were owed two months
salaries – December and January – before AMCON took over the management
of the company on February 8, were only paid their January salaries.
AMCON,
however, has maintained that the airline had a backlog of unpaid
salaries of seven months when it took over two weeks ago.
According
to some of the workers, who spoke to THISDAY on the condition of
anonymity, AMCON informed them that the December salaries should have
been paid by the former management before it took over the company,
which the corporation is currently auditing.
Also,
cabin crew personnel whose November flight allowances were supposed to
have been paid with the December basic salary, said they had lost hope
that the money would ever be paid, now that AMCON is insisting that the
former management should pay the December salaries.
“We were
actually owed two months salaries before AMCON took over. I know that
the Nigerian Civil Aviation Authority (NCAA) insisted that Arik must pay
all of us our outstanding salaries in December, which the airline did
after the labour strike. So it was the December and January salaries
that were owed us,” an official of the airline said.
Many of
the workers who spoke to THISDAY said even before AMCON took over,
passenger traffic was already dropping because of cancelled and delayed
flights. The situation only got worse with AMCON’s intervention, they
added.
“AMCON has
not been able to restore passenger confidence and because we have
scaled down our flights, passengers now choose other airlines.
“Yesterday (Saturday),
we operated to Benin from Lagos with only 18 passengers going and on
the return leg. It is only the Port Harcourt service that still has a
reasonable number of passengers,” one Arik official volunteered.
Also,
since the take over of the airline and the cancellation of most of its
regional flights, Nigeria has lost its dominance on the West coast and
other African routes to Asky, AWA and the Cote d’Ivorian national
carrier.
Arik was the only Nigerian airline that operated to Dakar, Abidjan, Luanda and Libreville.
Since the intervention by AMCON, it has stopped operating to most of these destinations.
The
airline used to operate six flights to Accra from Abuja and Lagos, but
the flights have been scaled down to two since AMCON stepped in.
According
to sources in Arik, it is now uncertain if the airline will continue to
operate on any of these destinations in the West coast.
“What
AMCON has done is that it has cut back flights because of inadequate
supply of fuel and equipment, but all the flights that it still operates
are on time.
“So it has restored on time flight services, but only 30 per cent of the flights or less are still operating.
“Before
their take over, Arik flights were characterised by delays and
cancellations. It is really tough for AMCON to effectively manage the
airline.
“We know
that it will be difficult to generate the kind of revenue needed to pay
overheads, salaries and still have operational funds with the scaled
down services,” the Arik official told THISDAY.
However,
AMCON said yesterday that public confidence was gradually returning to
Arik Air, two weeks after it took over the airline.
AMCON made the claim in a statement signed by its spokesperson, Jude Nwauzor, reported the News Agency of Nigeria (NAN).
Nwauzor
said the new management, when the airline was taken over, was confronted
with a barrage of challenges but has surmounted the problems, adding
that the new team has been stabilising the airline’s operations with the
few aircraft left in the fleet.
AMCON
said, unlike what obtained before the take over, average
On-Time-Performance (OTP) of Arik Air to different destinations had
improved.
The
corporation also claimed that Nigerian banks, which had turned their
backs on Arik, were now cooperative and ready to support the new
management.
According
to the spokesperson, engagements with international and local creditors
had also been successful, while discussions with critical service
providers and industry stakeholders had yielded the much desired
results.
“Arik has
also paid the insurance premium, which was on the verge of expiring and
commenced the payment of outstanding salaries, which is a great morale
booster for staff.
“Arik is
also in discussions with different creditors and stakeholders to recall a
good number of its aircraft as soon as possible, which will increase
the number of daily flights,” he said.
The
corporation said a good number of passengers affected by the suspension
of flights to some routes had been refunded, adding that efforts were in
the works to reach out to those yet to get their refunds.
Nwauzor
noted that with the positive turn of events in the airline since its
take over, customers of Arik, especially from corporate circles, were
gradually returning.
AMCON
added that efforts aimed at improving performance within a short period
had translated to a stable and professional management for the airline.
In this
respect, AMCON quoted the new management as saying that efforts at
reviving the airline were boosted by the fact that Arik has an
unparalleled safety record that “speaks for itself in the history of
aviation in the country”.
AMCON said
it had also held a series of fruitful engagements and struck agreements
with major suppliers of aviation fuel for regular supply to Arik to
guarantee regular flights.
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