According to the airline, it plans to resume flight operations on
November 9, 2022 after a successful conclusion of the audit organised by
the Nigerian Civil Aviation Authority.
The airline in a statement said, “We are pleased to announce
that we will resume flight operations on November 9th, having
successfully concluded an audit organised by the Nigerian Civil Aviation
Authority.
The Accountable Manager/ Chief Operating Officer of Dana Air, Ememobong Ettete, said,
“The audit for us was a re-engineering and restructuring process and
having successfully concluded the audit and an extensive one at that for
the second time, and with a new management team fully in charge, we are
now well positioned despite the current challenges and hostile economic
environment, and concentrating fully on strengthening our operations
efficiently for sustainable growth while still offering safe, reliable
and exciting flying experience to our loyal guests.”
“As a proudly Nigerian brand with Nigerians at the helm of
affairs and with over 14 years of service to the Nigerian flying public,
we remain eternally grateful to our customers, travel partners, clients
and vendors for keeping faith with us while the audit lasted and we
would never take your loyalty and support for granted as it means a lot
to us.
“We wish to also express our profound gratitude to the NCAA for
the painstaking Audit process and the professionalism exhibited by the
team of inspectors and also the management personnel who stayed
sometimes beyond their official closing times to see that we do what is
needed to be done properly and in good time during the course of the
Audit process.”
“This audit has repositioned us as a vibrant and resilient
brand and it’s turned out really good for us and for the industry at
large. This is also highly recommended for all domestic airlines for the
good of the industry.
“For customers with unused tickets, and as a little token for
our short absence from the market, we have extended their validity for
one year, a transfer option is also available to them and we shall be
offering competitive fares as always, and gifting free tickets onboard
our flights for the next 30 days from November 9th.
“Our 24/7 customer service team will also be available to
assist customers with any request of their choice on unused tickets and
redemption.”
Also speaking on the resumption, Dana Air’s Head of Corporate
Communications said, “We wish to sincerely and once again tender our
unreserved apologies to all our customers, vendors, travel partners, and
corporate clients for the abrupt suspension of our flights.
“We totally regret the inconvenience caused and we wish to
reassure them that Dana Air remains strong and will never take their
patronage, relationship and loyalty for granted.”
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