The Nigerian Communications Commission, NCC has provided shortcode
for Nigerians to end unsolicited messages by networt Value Added
Services, VAS, providers and network providers.
NCC provided the shortcode, 2442 for Nigerians to immediately stop unsolicited messages.
The Zonal Controller, NCC, Enugu, Ogbonnaya Ugama, made the call
while speaking with the News Agency of Nigeria on Monday in Enugu.
Mr Ugama noted that most often, the VAS providers and network
forcefully sent unsolicited messages and marketing calls to its
customers which they did not requested for.
He described the provision of the short code by the NCC as
“protection of the right of the consumers” to choose freely, the
services they desire for.
“To stop unsolicited messages, use our do not disturb code of
2442 by typing ‘STOP’ and sending to 2442, to stop all unsolicited
messages, or send ‘HELP’ to same code and follow the prompt to choose
the options of the types of messages you want to receive.
“You can also send ‘STATUS’ to 2442 to see if your choices have been implemented,” Mr Ugama advised.
The zonal controller also advised Nigerians to use the 112 toll
free line provided by the commission in any event of an emergency.
He said the number was easy to remember and toll-free to reach any first responders they want to call.
“You can use the number to call Police, Road Safety, Fire Service, Ambulance and Health authorities,” he said.
Mr Ugama, however, expressed the determination of the commission to
protect the rights of customers of the telecommunication companies in
the country.
He stated that NCC had the interest of the public and telecom
consumers at heart and would do their regulatory duty to protect it.
On SIM Card Porting, the zonal controller said with it, consumers
could easily move from one network to another and still retain the phone
number they were using.
According to him, some people find it difficult to switch from one
network provider to another, stressing they were afraid of losing their
number or contacts.
“With the ability to port, their number contacts are secured,” he added.
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